Zendesk AI Alternative
Want AI customer support in Zendesk without breaking the bank?
We ❤️ Zendesk as much as you do. But their AI features are too expensive, at up to $1.50 per AI resolution!So, keep your Zendesk live chat widget, but use My AskAI, and start deflecting up to 75% of customer support requests with AI.
How much more affordable is My AskAI vs Zendesk's AI?
We're 5-10x cheaper than Zendesk's AI customer support features.Zendesk AI is priced at ~$1 to $1.50 per conversation resolved by AI. With an expected AI resolution rate of 30-50%.So if you have 2,000 support tickets per month.You could be paying an extra $1,200 per month, on top of the $50-100 per month per support agent.The same volume on My AskAI would be $198/mo. Each AI conversation is only $0.10.
AI customer support, in a way that suits your business
Firstly, you don't need to replace your Zendesk Messaging widget, or train your team on a new tool.You just install My AskAI from Zendesk's App Marketplace. And point us towards your help docs to train your new AI support agent.You can have everything setup in a few hours.
Human handover for when a human touch is needed
AI can't do it all and sometimes your support team are still the best at handling certain, more delicate, situations.That's why we think AI + Human customer support is the future.
Want to see it in action?
You can add AI customer support to your Zendesk account in ~30 mins. Just create your account, train your AI chatbot and install it to your Zendesk workspace.